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How to report issues and ask for support - Printable Version

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+---- Thread: How to report issues and ask for support (/showthread.php?tid=171465)

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How to report issues and ask for support - tambre - 09-05-2015

Hi!

Guidelines for reporting issues:
  • Read the Quickstart Guide before asking for help.
  • Always include the log file. It is located in the RPCS3 root directory and called RPCS3.log.
    If needed, attach it packed in a .zip or a .rar file.
  • Always test with the interpreters before reporting the problem.
  • Make sure you're using the latest master build.
  • Make sure the latest firmware is installed. Download this and install it from the tools -> install firmware menu.
  • Include description and if relevant, screenshots of the problem
  • Report of the problem should be in understandable English

What should be reported:
  • Problems while running/compiling RPCS3 in a certain environment.
  • Problems with somewhat simple homebrew/commercial games (ie. not God of War, GTA V etc), with interesting outcomes. You should mostly post them in the game's thread.
    HINT: Use the search functionality.
  • Any regressions (a game worked before, but doesn't work after a certain commit)
  • Differences between different PPU/SPU backends
  • Problems with GUI elements
Thank you for your support and understanding.

RE: Reporting issues - alexalex - 12-23-2015

i.m pc fan boy....but i love midnightclub los angles....please someone tell me ...when this emulator can play midnightclub la on pc...

RE: Reporting issues - Darkriot - 12-24-2015

(12-23-2015, 11:48 PM)alexalex Wrote: i.m pc fan boy....but i love midnightclub los angles....please someone tell me ...when this emulator can play midnightclub la on pc...

Please, don't spam your message everywhere...because you can get can easily.

RE: Reporting issues - tambre - 12-24-2015

(12-23-2015, 11:48 PM)alexalex Wrote: i.m pc fan boy....but i love midnightclub los angles....please someone tell me ...when this emulator can play midnightclub la on pc...

Check back in a year or two.

RE: Reporting issues - light2 - 02-01-2016

i have a 32bit pc but i can't get the build to work because each one of them are only for 64bit y is only 64bit?

RE: Reporting issues - tambre - 02-02-2016

(02-01-2016, 11:50 PM)light2 Wrote: i have a 32bit pc but i can't get the build to work because each one of them are only for 64bit y is only 64bit?

32-bit hasn't been supported for years. Also, if you still have a 32-bit PC, then you probably wouldn't be able to run anything at a decent speed.
32-bit support was dropped, due to PS3's architecture being very hard to emulate on it.

RE: Reporting issues - Mindinis - 02-09-2016

Yeah, I have problem too, I can't run anything trough emulator. No homebrew, no games it's shows only black screen. I tried changing configuration nothing help Sad

My rig:
i5
gtx 960
8GB
Windows 10 PRO

RE: Reporting issues - tambre - 02-09-2016

(02-09-2016, 01:39 PM)Mindinis Wrote: Yeah, I have problem too, I can't run anything trough emulator. No homebrew, no games it's shows only black screen. I tried changing configuration nothing help Sad

My rig:
i5
gtx 960
8GB
Windows 10 PRO

You already received a warning for posting in irrelevant threads... Well, here's another one.

RE: Reporting issues - vladisdracul2nd - 03-08-2016

RPCS3.log. : https://drive.google.com/file/d/0ByHo5WxfKid1QzJOZl9EY01wZ1U/view?usp=sharing
video : https://drive.google.com/file/d/0ByHo5WxfKid1Y2kxY2tnell0SzQ/view?usp=sharing

My Current Set Up for my laptop
Processor : A8-5550M
GPU : AMD Radeon HD 8550G ( Apu ) + HD 8600/8700M ( Dedicated Gpu ) Dual Graphics
Ram : 8 GB Ram
OS : Windows 10 build 10586
Driver : Crimson 15.11.1b

DX12 not supported from the Manufacture ( ACER ) eventhough the GPU is on the list that are supported.

RE: Reporting issues - tambre - 03-08-2016

(03-08-2016, 10:15 AM)vladisdracul2nd Wrote: RPCS3.log. : https://drive.google.com/file/d/0ByHo5WxfKid1QzJOZl9EY01wZ1U/view?usp=sharing
video : https://drive.google.com/file/d/0ByHo5WxfKid1Y2kxY2tnell0SzQ/view?usp=sharing

My Current Set Up for my laptop
Processor : A8-5550M
GPU : AMD Radeon HD 8550G ( Apu ) + HD 8600/8700M ( Dedicated Gpu ) Dual Graphics
Ram : 8 GB Ram
OS : Windows 10 build 10586
Driver : Crimson 15.11.1b

DX12 not supported from the Manufacture ( ACER ) eventhough the GPU is on the list that are supported.

How is this related to the guidelines for reporting issues? I have issued you a minor warning.