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How to report issues and ask for support
#1
Hi!

Guidelines for reporting issues:
  • Read the Quickstart Guide before asking for help.
  • Always include the log file. It is located in the RPCS3 root directory and called RPCS3.log.
    If needed, attach it packed in a .zip or a .rar file.
  • Always test with the interpreters before reporting the problem.
  • Make sure you're using the latest master build.
  • Make sure the latest firmware is installed. Download this and install it from the tools -> install firmware menu.
  • Include description and if relevant, screenshots of the problem
  • Report of the problem should be in understandable English

What should be reported:
  • Problems while running/compiling RPCS3 in a certain environment.
  • Problems with somewhat simple homebrew/commercial games (ie. not God of War, GTA V etc), with interesting outcomes. You should mostly post them in the game's thread.
    HINT: Use the search functionality.
  • Any regressions (a game worked before, but doesn't work after a certain commit)
  • Differences between different PPU/SPU backends
  • Problems with GUI elements
Thank you for your support and understanding.
Reply


Messages In This Thread
How to report issues and ask for support - by tambre - 09-05-2015, 03:15 PM
RE: Reporting issues - by alexalex - 12-23-2015, 11:48 PM
RE: Reporting issues - by Darkriot - 12-24-2015, 03:35 AM
RE: Reporting issues - by tambre - 12-24-2015, 08:18 AM
RE: Reporting issues - by light2 - 02-01-2016, 11:50 PM
RE: Reporting issues - by tambre - 02-02-2016, 05:45 AM
RE: Reporting issues - by Mindinis - 02-09-2016, 01:39 PM
RE: Reporting issues - by tambre - 02-09-2016, 04:42 PM
RE: Reporting issues - by vladisdracul2nd - 03-08-2016, 10:15 AM
RE: Reporting issues - by tambre - 03-08-2016, 03:20 PM
RE: Reporting issues Fatal error - by Saint69 - 06-21-2016, 01:22 AM
RE: Reporting issues - by Annie - 06-21-2016, 04:48 PM
RE: Reporting issues - by Saint69 - 06-22-2016, 12:57 AM
RE: Reporting issues - by Diolante - 08-16-2016, 11:35 PM
RE: Reporting issues - by EmuBench - 10-08-2016, 08:45 PM
RE: Reporting issues - by Annie - 10-08-2016, 08:50 PM
RE: Reporting issues - by EmuBench - 10-09-2016, 12:12 AM
RE: Reporting issues - by Annie - 10-11-2016, 04:13 PM
RE: Reporting issues - by suzu - 11-30-2016, 07:30 AM
RE: Reporting issues - by ssshadow - 11-30-2016, 08:11 PM
Fullscreen Issue - by Egnom - 07-16-2017, 04:04 PM
RE: Reporting issues - by anyone_but_luke - 09-11-2020, 03:50 AM

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